Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment and flexible hours should start their application today! Responsibilities:

• Handle customer complaints as necessary
• Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
• Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
• Communicate with housekeeping to make sure guest rooms are ready
• Perform regular bookkeeping duties: make sure hotel guest information is current and correct

Qualifications:

• Has experience answering telephone calls and troubleshooting stressful situations
• Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
• High school graduate, GED recipient, or equivalent

About Company: The Bitterroot River Inn is rated by our guests as the #1 lodging facility in the Bitterroot Valley. We take pride in providing our guests with a clean and friendly hotel. When working at the Bitterroot River Inn, you will be working for one of the premiere management companies. Our Commitment to our Employees: IntegrityTo provide a safe place to work, both mentally and physically.To strive to always do what is right.To create a drama-free workplace.To reward employees fairly.To give each employee the opportunity to learn and grow.To encourage 360-degree open and honest communication.To demonstrate our care for our employees and their families, as well as our community and environment.We offer Bonuses and many other perks.

Job Tags

Start working today, Flexible hours,

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