Director of IT Job at Pivotal Talent Search, Oakland, CA

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  • Pivotal Talent Search
  • Oakland, CA

Job Description

We are seeking a Director of IT to oversee all aspects of technical infrastructure, including endpoint management, SaaS tools, network infrastructure, cybersecurity strategy and evaluating emerging tools to enhance efficiency and effectiveness. This requires a strategic leader who enjoys rolling up their sleeves

The Director of IT will be responsible for :

  • Leadership of a small team and third party vendors.

  • Development of the organization's overall IT strategy, including cybersecurity, AI adoption, and IT operations to align with and support organizational goals and objectives.

  • Identify and implement emerging technologies that improve efficiency, strengthen security, and create value for the organization.

  • Stay abreast of potential cybersecurity threats and partner with external vendors as needed.

  • Work with cross functional teams in support of various of initiatives and daily outputs.

  • Identify emerging technologies and AI that can enhance workflows, reduce risk, and strengthen service delivery.

  • Develop and promote IT and AI governance standards to ensure responsible, secure, and ethical use across the organization.

  • Stay abreast of emerging technologies, AI workplace tools and act as a trusted advisor to leadership to advance the company mission.

  • Collaborate cross-functionally to develop the company's AI roadmap.

  • Develop and enforce endpoint security policies, conditional access configurations for devices and software while ensuring compliance with applicable security standards.

  • Conduct risk assessments and assist with incident response, threat mitigation, and device lockdown procedures.

  • Maintain documentation and evidence of compliance activities for internal and external review.

  • Manage provisioning, configuration, and deployment of laptops and phones across Mac, Windows, iOS, and Android platforms.

  • MDM administration and maintenance systems and policy development for full-disk encryption, anti-virus software, and secure boot configurations.

  • Oversee maintenance of hardware inventory, ensuring timely patching and updates for all operating systems and devices as well as the administration and provisioning of user accounts across all workspace tools.

  • Implement, manage and collaborate on SSO integrations across workspace platforms.

  • Oversee and optimize office infrastructure, including Wi-Fi networks, firewalls (Ubiquiti, Meraki), A/V systems, printers, docks, and monitors, while ensuring secure access policies and segmented networks.

  • Lead and support the IT team, stepping in to be hands-on when needed to resolve in-office tech issues and coordinating with external vendors for escalation.


Minimum Qualifications:

  • Bachelor’s degree in Information Technology, or related field.

  • At least 10 years of progressive IT experience, including staff/vendor management and hands-on systems administration.

  • Demonstrated experience developing IT strategy for office infrastructure, endpoint management, SaaS platforms, and security.

  • Strong knowledge of network management, endpoint security, and SaaS administration, with hands-on experience in MDM systems, SSO solutions, and enterprise collaboration tools (Google Workspace, Slack, Zoom).

  • Familiarity with AI applications for business operations and cybersecurity contexts.

  • Excellent leadership, project management, and communication skills.

Job Tags

Full time, Work at office,

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